Return Policy

We have a simple return policy:  If a product is returned to us within 30 days of purchase, in pristine as-new condition packed with original packing material and in the original shipping crate, we will refund the amount of purchase minus original shipping charges, and minus charges related to customized product upgrades. The customer is responsible for return shipping charges.

Please call 704-796-9077 to set up a return authorization, or contact us at

All products must be received back into our warehouse and inspected to meet our return criteria prior to refunding the purchase price.

All product returns that do not meet the above criteria may be subject to rejection or restock fees.